Telephone number problem
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Thursday, 1st May, 2025
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17:43pm
We are currently experiencing issues with our primary telephone number, which may result in failed connections, unexpected call disconnections, malfunctioning IVR (menu options), or calls ringing indefinitely. Our team is actively working with our trunk carrier and PBX provider to resolve this issue as soon as possible.
In the meantime, if you are unable to connect within a few minutes, please reach out via email or use our ticketing system for assistance. We sincerely apologise for any inconvenience caused and appreciate your patience while we work towards a solution.
